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Privacy Policy

Last Update: July 26, 2024

Share with care, protect what counts.

This website is owned by Higher Energy Inc, located in a private location in Canada.

Contact email is info@higherenergy.ca

"Transparency is all about letting in and embracing new ideas, new technology and new approaches. No individual, entity or agency, no matter how smart, how old, or how experienced, can afford to stop learning." — Gina McCarthy

At Higher Energy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, mobile application, or any of our domains listed above, you consent to the practices described in this policy.

1. Information We Collect

Personal Information

We collect names, emails, phone numbers, current employment information, and positions at companies. This information is collected with the intent to follow up with inquiries about our services.

Website Analytics

We use Google Analytics, Facebook Pixel, and LinkedIn for tracking conversions on our website. These services may collect anonymous data about your interactions with our site.

Cookies

We use cookies to track conversions for our email list. Cookies are small text files that are stored on your device when you visit our website.

Stripe Payment Processing

We utilize Stripe for payment processing services. Subscription management can be accessed at higherenergy.app/my-account. All billing information is kept private, and payment methods are securely stored off-platform on Stripe but can be updated on the platform.

Mobile Application Data

When you use the Higher Energy mobile app (available on Apple App Store and Google Play), we may collect device information, usage data, and analytics to improve your experience. This may include device type, operating system version, app usage patterns, and crash reports. We do not collect data beyond what is necessary to provide and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • ·To follow up with inquiries about our services and provide relevant information.
  • ·To improve our website, app, and services.
  • ·To analyze website and app traffic and user behavior using Google Analytics, Facebook Pixel, and LinkedIn.
  • ·To track conversions for our email list using cookies.
  • ·To process payments and manage subscriptions through Stripe, Apple App Store, or Google Play.
  • ·To send push notifications (with your consent) related to your practice, new content, or account updates.

3. Data Security

We take data security seriously and have implemented appropriate measures, including encryption and secure storage, to protect your information from unauthorized access or disclosure. All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL protocols.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

5. Your Choices & Rights

You have the right to:

  • ·Access and update your personal information.
  • ·Opt-out of marketing communications.
  • ·Disable cookies in your browser settings.
  • ·Manage your subscription preferences on the privacy tab, as Higher Energy is a social network where users can choose to hide or not hide their profile preferences.
  • ·Request deletion of your personal data by contacting us at info@higherenergy.ca.
  • ·Request a copy of all personal data we hold about you.
  • ·Manage push notification preferences in your device settings.

6. Third-Party Links & Services

Our website and app may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you interact with through our platforms.

Third-party services we integrate with include but are not limited to: Stripe (payments), Google Analytics (website analytics), Facebook/Meta (conversion tracking), LinkedIn (conversion tracking), Apple (App Store and in-app purchases), and Google (Play Store and in-app purchases).

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe that a child has provided us with personal data, please contact us at info@higherenergy.ca.

8. International Data Transfers

Your information may be transferred to — and maintained on — servers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our services across any of our domains (iamhigherenergy.com, higherenergy.ca, higherenergy.app), you consent to such transfers.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the introduction of new services and platforms. We will post the updated policy on our website with the "Last Updated" date. Continued use of our services after any changes constitutes your acceptance of the revised policy.